Terms of Service

Effective Date: 12/10/2024
Company Name: RSI Holdings LLC
Website: RSI.Vacations
Contact Email: [email protected]
Phone: 1-833-552-2224
Address: 150 Governors Square, Peachtree City, Georgia 30269

1. Acceptance of Terms

By accessing or using the services provided by RSI Holdings LLC ("we," "our," or "us"), including the website RSI.Vacations and our travel-related software as a service (SaaS) products, you agree to these Terms and Conditions. If you do not agree, you must immediately stop using our services.

2. Definitions

“User” or “You”: Refers to anyone accessing our website, using our services, or entering into agreements with RSI Holdings LLC.
“Services”: Includes travel bookings, vacation giveaways, travel club memberships, software services, and associated support.

3. Eligibility

To use our services, you must:

Be at least 18 years old.
Provide accurate and complete information when required.
Agree not to use our services for unlawful purposes.

4. Services Offered

4.1 Travel Services

We facilitate bookings for hotels, flights, car rentals, cruises, and vacation packages. All bookings are subject to the terms and conditions of the respective service providers (e.g., airlines, hotels).

4.2 Travel Club Memberships

Members gain access to discounted travel services, exclusive benefits, and rewards. Membership terms are governed by the travel club agreement provided upon enrollment.

4.3 SaaS Products

We provide tools for managing travel bookings and business operations. Use of these tools is subject to our software licensing agreement.

4.4 Promotions and Giveaways

Participation in giveaways, such as vacation offers, is subject to specific terms detailed in the promotion rules. No purchase is necessary to enter unless specified.

5. Payment Terms

5.1 Pricing: All prices are displayed in USD and are subject to change. Prices may include taxes and fees unless stated otherwise.
5.2 Payment Methods: We accept credit/debit cards and other payment methods specified on our website.
5.3 Refunds and Cancellations: Refund policies vary by service. Certain bookings may be non-refundable or subject to cancellation fees. Refer to specific terms at the time of booking.

6. Use of the Website

You agree not to:

Engage in fraudulent activities or misuse our services.
Interfere with the functionality of our website or software.
Use automated systems (e.g., bots) to access our services without prior authorization.

7. Intellectual Property

All content on our website, including logos, text, and software, is the property of RSI Holdings LLC or its licensors and is protected under copyright and trademark laws. You may not use our intellectual property without prior written consent.

8. Limitation of Liability

Travel Services: We act as an intermediary between you and third-party service providers. We are not liable for actions, omissions, or service failures of these providers.
No Guarantee: While we strive to ensure accurate information, we do not guarantee the completeness or reliability of the content on our website or in communications.
Software Services: We are not responsible for data loss or service interruptions. Use of our software is at your own risk.
Maximum Liability: Our liability is limited to the amount paid for the disputed service.

9. Indemnification

You agree to indemnify, defend, and hold RSI Holdings LLC, its employees, agents, and affiliates harmless from any claims, damages, or expenses arising from your use of our services or breach of these Terms and Conditions.

10. Privacy Policy

Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you agree to the terms of our Privacy Policy.

11. Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, including:

Travel Industry Regulations: Compliance with TSA, customs, and immigration requirements.
Data Protection Laws: Adherence to privacy laws such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.
Consumer Protection Laws: Ensuring transparency in advertising and business practices.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Georgia, without regard to conflict of laws principles.

12.2 Arbitration Clause

Disputes arising from these terms will be resolved through binding arbitration under the rules of the American Arbitration Association. Both parties waive their right to a trial by jury.

12.3 Jurisdiction

Any legal action not subject to arbitration will be brought exclusively in the courts located in Georgia.

13. Termination of Services

We reserve the right to terminate or suspend your access to our services for any reason, including violation of these Terms and Conditions or misuse of our platform.

14. Force Majeure

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.

15. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website, with the updated "Effective Date" noted.

16. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Email: [email protected]
Phone: 1-833-552-2224
Address: 150 Governors Square, Peachtree City, Georgia 30269

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must discontinue using our services immediately.